Conditions of use, privacy and cookies

Privacy Policy

This privacy policy has been compiled to improve your "personally identifiable information" (PII), using online. PII, as used in the United States information privacy and security law, the information may be used by itself or with other information to identify, contact or locate a single person, or to identify an individual in its context Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or manage your personally identifiable information in accordance with our website.

What personal information do we obtain from people who visit our website or application?

When requesting or registering on our site, if applicable, you may be asked to enter your name and email address to help you with your experience.

When do we get information?

We collect information from you when you register on our site, place an order or enter information on our website / App.

How do we use your information?

We may use the information we obtain from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or in marketing communication, when browsing the web, or use other facilities in the following ways:

  • To personalize the user experience and offer the type of content and product offers in which you are most interested.
  • To improve our website in order to improve our service.
  • To allow us a better service in response to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding other products and services

How do we protect visitor information?

Our website is scanned regularly for known security vulnerabilities in order to make your visit to our site as safe as possible.

We do not use scanning malware.

Your personal information is stored under secure networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive / credit information you provide is encrypted through Secure Socket Layer (SSL) technology.

We implement several security measures when a user submits, or accesses their information to maintain the security of their personal information.

All transactions are processed through a bridge provider and are not stored or processed on our servers.

Do we use cookies?

We do not use cookies for tracking purposes.

You can choose to have your computer notify you each time a cookie is sent, or you can choose to disable all cookies. This is done through your browser (such as Internet Explorer). Each browser is a little different, so look at the Help menu of your browser to learn the correct way to modify cookies.

If you disable cookies, they will disable some of the features that make your experience on the site more efficient and some of our services will not work properly.

Third Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to third parties.

Third Party Links

We do not include or offer third-party products or services on our website.


Google advertising requirements are put in place to provide a positive experience for users. Here you will find more information:

We do not allow Google AdSense to act on our site, but we can do so in the future.

California Online Privacy Protection Act

According to CalOPPA we agree to the following:

  • Users will be notified of any privacy policy changes on our privacy policy page.
  • Users are able to change their personal information by logging into their account.

Does our site allow third-party behavior tracking?

It is also important to keep in mind that we do not allow the monitoring of third party behavior.

COPPA (Online Privacy Protection of Minors Act)

When it comes to the collection of personal information of children under 13, the Children's Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, must comply with the COPPA rule, which explains in detail that online website and service operators must do to protect the privacy and security of online children. .

Fair Information Practices

The Principles of Fair Information Practices form the backbone of the privacy law in the United States and the concepts include having played an important role in the development of data protection laws worldwide. The understanding of the principles of fair information practices must be implemented and is essential to comply with the various privacy laws that protect personal information.

In order to be in line with fair information practices we will take the following response measures. In the event of a data leak we will notify users via e-mail.

We also agree with the principle of individual reparation, which requires that individuals have the right to pursue legally enforceable rights against data collectors and processors who do not adhere to the law. This principle requires not only that individuals have applicable rights against data users, but also that individuals may resort to the courts or a government agency to investigate and / or judge the breach by those responsible.

Can Spam Act

The CAN-SPAM law is a law that sets the standards for commercial email. It establishes the requirements for commercial messages and entitles recipients to send them emails.

We collect your email address in order to:

To agree with CANSPAM we agree on the following:

If at any time you wish to stop receiving future emails, you can send us an email to

How to get in touch with us?

If there is any question about this privacy policy, you can contact us at

Terms and Conditions

Terms and Conditions

Please read these terms and conditions carefully before using the Pikotea mobile application.

Your access and use of the Service is conditioned to the acceptance and fulfillment of these conditions. These terms apply to all visitors, users and others who access or use the service.

By accessing or using the Service you agree that you will be bound by these Conditions. If you do not agree with any part of the terms, then you cannot access the service.

Availability, errors and inaccuracies

We are constantly updating our offer of products and services in the Service. The products or services available may have errors in prices, described incorrectly, or not be available, and may experience delays in updating information about the service and in our advertising on other websites. The user expressly accepts that said offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability and services. We reserve the right to change or update information and correct errors, inaccuracies or omissions at any time without prior notice. Section "Availability, errors and inaccuracies" is without prejudice to existing legal rights.


Our service allows you to publish, store and share certain information, texts, graphics, videos or any other material ("Content"). You are responsible for the content you post on the Service, including its legality, reliability and convenience.

By posting Content on the Service, you grant us the right and license to use, modify, publicly execute, publicly display, reproduce and distribute such content through the Service. You retain each and every one of your rights to any Content that you submit, post or display through the Service and you are responsible for protecting these rights. The user accepts that this license includes the right for us to make its content available to other users of the Service, who may also use their content subject to these Terms.

You represent and warrant that: (i) the content is yours (that belongs to you) or you have the right to use it and grant us the rights and license in accordance with the provisions of these Conditions, and (ii) the publication of your Content through the Service does not violate the privacy rights, advertising rights, copyrights, contractual rights or any other rights of any person.


When creating an account with us, you must provide us with information that is accurate, complete and current at all times. Failure to do so constitutes a violation of the terms, which may result in the immediate termination of your account in our service.

Intellectual property

The Service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of Pikotea and its licensors. The Service is protected by copyright, trademarks and other laws of both Spain and abroad. Our trademarks and commercial images may not be used in connection with any product or service without the prior written consent of Pikotea.

When you upload content, you give Pikotea a worldwide, non-exclusive, royalty-free, transferable license (with the right to sublicense) to use, reproduce, distribute, prepare derivative works of, display and execute such content in relation to the provision of the service and on the other hand in relation to the provision of the Pikotea service.

Links to other websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Pikotea

Pikotea has no control over them, and assumes no responsibility for the content, privacy policies or practices of third-party websites or services. In addition, you acknowledge and agree that Pikotea will not be liable or liable, directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use or credibility of any Content, goods or services available on or through of any of said websites or services.

It is highly recommended that you read the terms and conditions and privacy policies of third-party websites or services that you visit.


We may cancel or suspend your account immediately, without notice or liability, for any reason, including, without limitation, if you do not comply with the conditions.

Upon termination, your right to use the Service will cease immediately. If you wish to cancel your account, you can simply stop using the service.

All provisions of the conditions that by their nature should survive termination will survive termination, including, without limitation, property provisions, disclaimers, compensation and limitations of liability.


You agree to defend, indemnify and hold harmless Pikotea and its licensee and licensors, and their employees, contractors, agents, officers and directors, of and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including, but not limited to attorney fees), resulting from or as a result of a) your use and access of the service, by you or any person using your account and password; b) a violation of these Terms, or c) Content posted on the Service.

Limitation of Liability

Under no circumstances will Pikotea, nor its directors, employees, partners, agents, suppliers or affiliates, be liable for indirect, incidental, special, consequential or punitive damages, including, without limitation, loss of benefits, data, use, goodwill or other intangible losses, as a result of (i) access or use or inability to access or use the Service; (Ii) any conduct or content of third parties in the Service; (Iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of its transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damages, and even if a remedy in this document is found to have failed in its essential purpose.


Your use of the service is at your own risk. The Service is provided "AS IS" and "AS AVAILABLE". The service is provided without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, no infringement or course of execution.

Pikotea, its subsidiaries, affiliates, and its licensors do not guarantee that a) the Service will operate uninterrupted, secure or available at any given time or place; b) errors or defects will be corrected; c) the service is free of viruses or other harmful components; od) the results of the use of the service are adapted to your needs.


Without limiting the generality of the foregoing, and without prejudice to any other provision of these terms, under any circumstances will Pikotea be liable to you or any other person for any indirect, incidental, special, punitive or exemplary loss or damage arising from connected with , or related to your use of the Service, these Terms, the subject matter of these Conditions, the termination of these Conditions or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, benefits, use, production, reputation or goodwill, anticipated or not, or economic losses, under any theory of liability (whether by contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other offense or offense (including without limitation gross negligence and essential breach) by Pikotea or any person for whom Pikotea is responsible, and even if Pikotea has been warned of the possibility of such loss or damage incurred.

The Law governs

These Terms will be governed and interpreted in accordance with the laws of Spain, without regard to their conflict of laws provisions.

Our inability to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is deemed invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms and Conditions constitute the entire agreement between us with respect to our service, and replace any previous agreement that we may have between us in relation to the Service.


We reserve the right, at our sole discretion, to modify or replace these Conditions at any time. If the review is material we will try to provide at least 30 days in advance before the new terms take effect. What constitutes a material change will be determined at our discretion.

By continuing to access or use our service after these revisions become effective, you agree that you will be bound by the revised terms. If you do not accept the new terms, you must stop using the service.

Privacy Policy and Cookies Policy

Please see our Privacy Policy and Cookies Policy. The user accepts that they constitute part of these terms. You must read our privacy policy and Cookies Policy before using the service.

Contact Us

If you have any questions about these Terms, please contact us at